Frequently Asked Questions
If you don't find questions you are looking for, please don't hesitate to contact us anytime.
Q: Who's Dr Wheatgrass?
"Dr Wheatgrass" doesn't actually exist as a person. It is our trademarked brand. However, to all of us, Dr Wheatgrass is Dr. Chris Reynolds, a general practitioner and the founder of the brand. Dr. Chris developed the wheatgrass extract that forms the main ingredient of our products.
Q: Who's GrassFactor?
GrassFactor has been the exclusive importer and distributor of Dr Wheatgrass products in the USA since 2005. GrassFactor is also known as Dr Wheatgrass USA & Mexico. Dr Wheatgrass products sold by GrassFactor are guaranteed to be authentic.
Q: Where can I buy Dr Wheatgrass products?
Currently, Dr Wheatgrass products can be purchased online only, on our website - GrassFactor.com or DrWheatgrass.us. as well as online market places such as Walmart, eBay and Amazon.
Q: Which product is right for me?
It really comes down to what type of product you prefer. Recovery Cream and Superbalm are both cream type while Recovery Spray is liquid. They all contain wheatgrass extract as the only bioactive ingredient, so they all have the potential of being effective.
Q: How is wheatgrass extract made?
Our extract is derived from freshly cut, young, vital wheatgrass sprouts. We then use a secret process that enables almost 100% retention of bioactives resulting in a stable extract that lasts for many years. The process takes about three months to complete under strictly controlled conditions.
Q: How should I apply the products?
As a general rule, take or apply wheatgrass extract 2~3 times a week and persevere.
Think of wheatgrass as being a catalyst – a little goes a long way – so increasing the dose doesn't necessarily speed up the healing process. For more info, visit Dr. Chris Reynolds' wheatgrass healing site.
Q: I have an allergy to wheat, is wheatgrass safe for me to use?
In most cases, yes. Wheat allergies are usually due to gluten which comes from the actual wheat seed. Our wheatgrass extract is produced from young, vital wheatgrass sprouts before the new wheat seed is formed. Therefore, Dr Wheatgrass products contain no gluten. If you are concerned about wheat allergies, please consult your doctor/allergist.
Q: Does wheatgrass extract deliver the same benefits as fresh wheatgrass?
Yes, but for different reasons. The most important component in wheatgrass is most likely the ‘Grass Juice Factor’, which can significantly boost the body’s immune system and stimulates production of growth factors essential for healing and good health. We also know that our extract contains around 30% more antioxidants than an equivalent amount of freshly juiced wheatgrass.
Q: What wheatgrass can do for me?
Wheatgrass promotes internal and external healing and good health, for example, anal fissures, fistula, eczema, molluscum, foot ulcers, psoriasis, acne, injuries, burns, alopecia, digestive disorders, allergy, stroke, cancer, diabetes, to name a few. To learn more about what wheatgrass can do for you, please visit Dr. Chris Reynolds' wheatgrass healing site.
Q: How long does it take to receive my order?
All orders placed before noon CST will be processed the same day. Otherwise, your order will be shipped in the next business day.
- Standard shipping : about 3~5 days.
- Expedited shipping : about 2~3 days.
- Express mail option is available upon request, at additional fee. Please contact us for details.
Q: Is there a money back guarantee?
We do not offer a money-back guarantee. However, We do offer 100% satisfaction guarantee. We have helped a number of customers with various conditions over a decade. We will provide personalized guidance and tips that would help you properly use wheatgrass for your condition. Please contact us anytime you need our assistance.
Q: Doesn’t wheatgrass have to be consumed fresh for its nutritional benefits?
No, not at all. The ‘Grass Juice Factor’ in wheatgrass activates growth factors that results in stronger immunity and rapid healing rates. This Factor, unlike chlorophyll, is vital and durable which is why Dr Wheatgrass Supershots can remain biologically effective for two years and longer – without chlorophyll.